Though the building is closed, the staff is still providing services. Here is the latest update from Director Jim Deiters.

Mental Health Resources

Updated 4/13/2020

This time of self-isolation has brought on new and unprecedented challenges and stresses for many. Here are some mental health resources that can be used at anytime and some that are specifically for use during the COVID-19 outbreak. These services have a telephone or virtual basis so they can be used while still self-isolating.

Call4Calm - Illinois Mental Health Hotline
Text TALK to 552020
For Spanish speakers, text HABLAR to 552020
Text UNEMPLOYMENT, FOOD, or SHELTER to 552020 to receive information on these topics.

The Centers for Disease Control and Prevention (CDC) - Mental Health
Website :
The CDC's Mental Health portal has information about different aspects of mental health and includes tools and resources for those seeking assistance for their mental health. They also have a specific page related to managing anxiety and stress during COVID-19 which shares helpful information about managing stress during this time: .

Substance Abuse and Mental Health Services Administration (SAMHSA)
Website :
SAMHSA National Helpline : 1-800-662-HELP (4357)
SAMHSA Behavioral Health Treatment Services Locator :
SAMHSA Substance Use Treatment Locator :
SAMHSA is an agency within the U.S. Department of Health and Human Services that leads in efforts to advance the behavioral health of the nation. Their website provides comprehensive information about different aspects of behavioral health and substance use and includes many ways to find help when it is needed. SAMHSA's National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service available in English and Spanish. It can be used by individuals or family members who are facing mental and/or substance use disorders and provides referrals to local treatment facilities, support groups, and community based organizations. They also have a page specifically related to challenges faced from COVID-19:

Suicide Prevention Lifeline
Phone : 1-800-273-TALK (8255)
TTY : 1-800-799-4889
Website :
Chat :
The lifeline provides free and confidential support 24/7 for individuals in distress and prevention and crisis resources for you or your loved ones.

Crisis Text Line
Website :
Text HOME to 741741
The Crisis Text Line allows users to text confidentially with a trained Crisis Counselor for free, 24/7.

National Alliance on Mental Illness (NAMI) Chicago
Website :
Helpline : 833-626-4244
NAMI Chicago's helpline is a free and confidential service that connects individuals with clinicians and peers who provide guidance to appropriate resources and services. The helpline is available Monday-Friday, 9am to 8pm, and Saturday and Sunday 9am to 5pm. NAMI national has a resource packet available specifically related to COVID-19 questions and issues:

Memorial Behavioral Health
Emotional Support Hotline : 217-588-5509
Website :
This emotional support hotline was established to provide support to individuals experiencing anxiety or stress during the COVID-19 outbreak. Speak with trained professionals that can help you deal with emotional crises, 24/7.

CARES (Crisis and Referral Entry Service)
Phone : 1-800-345-9049
TTY : 1-866-794-0374
Website :
CARES is a service that handles mental health crisis calls for children and youth in Illinois. CARES should only be called when a child is at risk to themselves or others and any time you or others think a child is having a mental health crisis. Open Monday-Friday, 8:30am - 4:30pm.

Veterans Crisis Line
Phone : 1-800-273-8255 (then Press 1)
TTY : 1-800-799-4889
Text : 838255
Chat :
The Veterans Crisis Line supports Veterans and their friends and family who may be in crisis or are concerned about a veteran in crisis. This support is free, confidential, and available 24/7.

The Warm Line
Phone : 1-866-359-7953 (from main menu, select option 2, then option 5)
TTY : 1-800-799-4889
Information Flyer
The Warm Line offers opportunities for anyone in Illinois with mental health and/or substance use challenges and their families to receive support by phone. This is not a crisis hotline, but is a source of support during recovery or to help a family member through recovery. Their hours of operation are Monday-Friday, 8am-5pm. Interpreters are available for hundreds of languages.

Illinois Helpline for Opioids & Other Substances
Website :
Phone : 1-833-2FINDHELP
This helpline provides information for individuals struggling with substance use disorder or those that are concerned about someone with substance use disorders. Speak with specialists that can answer questions and guide you to treatment options. Available 24/7/365.

Virtual Recovery Programs
Alcoholics Anonymous:
Cocaine Anonymous:
Narcotics Anonymous:
These websites provide information for virtual meetings including phone, email, video, and forum based meetings.

National Domestic Violence Hotline
Phone : 1-800-799-7233
Website :
Text LOVEIS to 22522

Crisis Center of South Suburbia
Phone : 708-429-SAFE (7233)
Website :

Articles related to mental health and wellness during COVID-19
From the Anxiety and Depression Association of America

Created by Meghan Moran on Mar 26th, 2020 @ 11:59 AM.
Updated on Apr 13th, 2020 @ 4:10 PM.